Product Manager Service / ILS (f/m/d)

Job Description

Today, we all find ourselves in a contradiction: the world is changing at an incredible speed and at the same time the need for safety is deeply rooted in each of us – regardless of where we live. It’s good that there are forces that provide more security and stability in a changing world. As Safran Vectronix, we support these forces in their mission and make it our own: Dedicated to providing solutions to raise mission intelligence and mission safety, we are recognized as a global leader in state-of-the-art optronic equipment for military, systems, and sensors for military and civil applications. With 100 years of Swiss tradition and excellence we serve customers in more than 90 countries.


We bring our company values to life, and see Empowerment, Walk the Talk, Customer Focus, Team and Agility as the foundation of our daily work. If you share the same vision as us, we look forward to receiving your application for:

Product Manager Service / ILS (f/m/d)


  • Define the future ILS (Integrated Logistics Support) portfolio and strategy and support customers with their demand for our ILS services
  • Initiate internal business cases and projects to create new customer services
  • Plan and perform service training on all levels – in-house or at the customer‘s site
  • Teamwork with the Product Managers and support them in their daily business
  • Participate in sales activities with regard to ILS tasks
  • Market awareness of competitor’s services
  • Dive into the technical details of our high-tech products and create service manuals on all levels as well as illustrated spare part catalogues


  • Bachelor’s degree in electronics, mechatronics or comparable education with optical and/or software background
  •  Experience in Research & Development (software/hardware) and/or Product or Project Management
  •  Knowledge of market, products, technologies and applications in high tech or defense environment is beneficial
  •  Familiarity with technical documentation is an advantage
  •  Knowledge of Siemens-TeamCenter and SAP
  • Fluency in English and German, French is a plus
  •  Highly skilled in regards of Swiss / French and US cultural context, or a willingness to learn
  •  Analytical thinking and technical system understanding
  •  Willingness to travel (approx. 20 %

We work in agile teams on challenging customer oriented upgrade and service solutions and have an
open and diverse culture. This position is based at Safran Vectronix, located in Heerbrugg (Switzerland).
We look forward to receiving your application! Apply now:



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